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Frequently Asked Questions (FAQs)
1. How long does delivery take?
We offer multiple shipping options within Australia:
Economy Shipping: 14–23 business days
Standard Shipping: 10–18 business days
Express Shipping: 7–12 business days
Shipping costs vary depending on the option selected at checkout.
2. Where do you ship?
Stock Mug currently ships only within Australia. International shipping is not available at this time.
3. What if my order arrives damaged or is missing?
If your order arrives damaged, please contact us immediately. For missing parcels, we will investigate with the courier and provide a replacement or refund based on the outcome.
4. Can I cancel my order after placing it?
Yes, orders can be canceled before dispatch. Once the order has been shipped, cancellations are no longer possible.
5. Which payment methods do you accept?
We accept PayPal for secure payments. Through PayPal, you can also use major debit and credit cards including Visa, Mastercard, Maestro, Discover, and American Express.
Australia Shipping Available
Fast, tracked delivery from India with multiple shipping options.
30-Day Easy Returns
Free returns on damaged or incorrect items. No restocking fees.
Secure Payments
Pay safely with PayPal and credit/debit cards via Stripe. Encrypted checkout.
Disclaimer
Information is for general shopping purposes only. Product details may vary. Use of our website and products is at your own risk.
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